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After-sales
order management, is the most critical and most over
looked piece of the idea E-commerce solution. Now
ComCity and SalesCart have introduced the most advanced
Order Management and Back-Office system ever conceived.
We've combined features and ease of use miles beyond our
closest competitors.
What it
does?
The Order
Management Plug-in provides a browser-based system for
configuring SalesCart and managing the on-line orders
you receive. It removes the Access database requirement
from SalesCart by allowing direct access to the Order
Management system database via your Internet web
browser.
You've
never seen anything like it before. Order
fulfillment tracking, advanced email marketing, a
customer control panel for order status review, an
affiliate control panel, advanced sales and product
reporting, inter-operability with your back-office
accounting and inventory systems, administration and
configuration of the SalesCart E-commerce solution, 100%
editing of pre-existing orders, advanced order
retrieval, drop-ship email notifications, packing slips,
labels, and external shipping tracking notification.
-
Allows
merchant to configure shipping
-
Allows
merchant to configure taxes
-
Allows
merchant to manage and fulfill orders
-
Allows
merchant to manage and configure affiliates
-
Allows
customers to review the status of their orders
-
Allows
affiliates to review the status of their affiliate
accounts
The latest
version of the Order Management Plug-if for SalesCart
goes where no commercial shopping cart has gone before.
Just look at the list of new features.
Some
Features Include:
- More
flexible order retrieval including order range, date,
date range, quick set dates, company name or customer
name.
- Create
Purchase Orders, Invoices, Packing Slips, Labels
- Track,
change and email Fulfillment status on an
order-by-order basis to customers or to drop-ship or
product vendors.
- Send
customers specific order status or send drop-ship
locations information about a particular order that
needs to be shipped.
- Edit
parameters of past or existing orders in real-time.
- Delete
old orders.
- Create
more sophisticated Sales Summary Reports including
Sales by Product, Sales by Period, Sales by Customer,
Sales by Location, Total Affiliate Sales, and Total
Affiliate Products.
- On-line
Marketing to send promotional email to past customers
based on sophisticated multiple search parameters:
particular product ID, particular location,
differentiate between ship-to and bill-to email
addresses, market to those with confirmed orders or
those who abandoned their shopping cart, specify
particular email addresses to remove or specify a text
file of email addresses to remove.
-
Track and create reports of customers that
abandoned their shopping cart.
- Create
ASCII export files for other accounting systems or
other data or mailing systems.
- Create
ICVerify/CyberCash/VeriSign ASCII export files.
-
Administer storewide settings including taxes,
shipping, and order management access.
- Review
current store settings.
-
Configure affiliates.
- Allow
affiliates to create their own product-link tags for
their web site.
- Allow
affiliates to log-in to their own "sub-set" version of
the Order Management system.
- Allow
customers to log-in to their own "sub-set" version of
the Order Management system to review order
fulfillment and order status.
- Many,
many more.
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