A division of ComCity® LLC         LANGUAGES
Newsletter
     
  Standard support is Only available for SalesCart  Express users who have enrolled in the support option.  Alternative support is also available through our SalesCart Self Help and SalesCart Userroom and Forum.  
  Purchase direct e-mail based ticket support for a single SalesCart incident or on an ongoing basis through a Quarterly or Semi-Annual contract.  
  SmartStart offers SalesCart customers 5 quick ways to get SalesCart up and going.  
   
Only SalesCart Express users enrolled in the support option are eligible for e-mail based ticket support.  Additional resources are available through our Self Help Support and SalesCart Userroom and forum.  If you are a SalesCart Express user you may add support at a later time for the cost of the first support incident at regular cost and an ongoing monthly support fee option.

SalesCart Express offers e-mail based technical support if you have enrolled in that option.
Click here for more details...
We provide an extensive self-help support  mechanism for all of our clients. You can now interact with other developers by joining the Forum or research the SalesCart KnowledgeBase (updated on a daily bases) for various topics ranging from bugs to informative articles.
Click here for more details...
 
Download your SalesCart software, plugins, bug fixes and product manuals from the Userroom.
Click here for more details...

   
Priority support 1 1 (provided during normal business hours) provides e-mail based ticket support with a typical 1-4 hour response time.  We offer three support options to meet your support level requirements: single, advanced and semi-annual support options are available. Our support technicians will work closely with you to resolve any SalesCart  issues you may be experiencing.  Note:  Emergency programmer support (after hours level 2-3 support) is provided at the rate of 3 times the regular Advanced Support rate.  Purchase 3 incidents of Advanced support for each hour needed, call technical support and ask them to page a programmer.  If a programmer cannot be located to fix your problem within 24 hours, your money will be refunded.

* Standard 3 support incident /hr2
* Single work-order per incident
* Support for product as-shipped
 * Support handled through the email by Level 1.

Price: $99.00 per hour/incident

* Unlimited standard support incidents for 6 months
* Unlimited work order requests
* Support requests handled via  email.
 

Price: $429.99

* Configuration of Shipping or Taxes
* Modification or troubleshooting software modifications
* Personal server configuration.
* Level 2 or Level 3 Support.
 

Price: $175.00/hour/incident
     
 
 
   
ComCity offers several ways to get you started on using SalesCart packages.  Many of our ecommerce customers want a jumpstart but they want to maintain control over the design of their websites. These packages are economical while giving you the opportunity to stay in control of the customization and design of your website.

* One month of free Web hosting
* SalesCart Walkthrough
* One Hour of direct phone training
Click here for more details...

Price: $160.00

Quantity:

* SalesCart service engineers will configure shipping and taxation of your SalesCart shopping cart website or install the Shipping Plugin
 * This option can also be used for installation of the shipping plugin or the order management plugin alone.
 Click here for more details...

Price: $129.99

Quantity:

* 30 days of FREE Web hosting 
* Basic SalesCart Installation 
* One Product page with five products per page
Click here for more details...

 Price: $379.99
Quantity:
 

 

  

 

* 30 days of FREE Web hosting
* Basic SalesCart installation 
* Dynamic Database installation
* Two category search features
* One search result page
Click here for more details...

Price: $750.00
Quantity:

* Design and Layout
* SalesCart installation
* SalesCart plugin installation
* Web site promotion
* Complete ecommerce solution
* Secure Socket Layer

Call our Sales Support at
888-8 COMCITY (888-826-6248)
  1 Regular Support contracts are limited to a single copy of SalesCart and a single Server implementation. If you need support for multiple server implementations contact sales and ask about our enterprise support options. Normal business hours from Monday through Friday. SalesCart was designed by ComCity.
2 i.e. per single error message, setting up your state tax percentage, altering billing rates, etc. An incident is defined as correcting a single issue from start to finish. Our support engineers have final determination of what a single incident is.
3 Standard Support is defined as products that are currently shipped and the functionality that we advertise as a part of the product. It does not include any custom programming or code-level debug for code-level modifications made by a customer
  

TOTAL SOLUTIONS | GALLERIES | ONLINE SUPPORT | USERROOM  | SOFTWARE | BANNERS

OUR POLICIES 

Copyright © 1995-2011 SalesCart™. All Rights Reserved. Design And Hosted By ComCity® LLC.
 

submit to reddit