Acceptable Use Policy (AUP)




  1. You AGREE to refrain from the following examples of prohibitied conduct;
  2. Your agree electronically to accept this agreement, by implication, if you continue to use our services;
  3. If you are accepting on behalf of a company instead of yourself individually, you represent and warrant to ComCity that you have full authority to bind such company; and
  4. If you do not agree to abide by this policy please do not use our services.


You will violate this Policy if you engage in the following examples of prohibited activities while using our Services:

A. Spamming

    i) Sending unsolicited bulk and/or commercial messages over the Internet (known as “spamming”)
    ii) Maintaining an open SMTP relay that refences or affects any customer, services, or website on our network.

B. Facilitating a Violation of this Policy

    i) Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this Policy, which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software

C. Infringing Intellectual Property Rights

    i) Engaging in any activity that:

    a. infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities
    b. violates privacy, publicity, or other personal rights of others

D. Obscene Speech or Materials

    i) Using ComCity’s Services to advertise, transmit, store, post, display, or otherwise make available child pornography or other forms of pornography or obscene speech or material. ComCity shall notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through ComCity’s Services

E. Promoting Violence or Injury

    i) Advocating, promoting or providing assistance in carrying out violence or any other unlawful activity against any persons, animals or any governments, businesses or other entities

    ii) Describing or displaying a weapon, or parts of weapons, or manuals for assembling any weapon, including but not limited to firearms, ammunition, explosives, grenades, bombs and caustic or other dangerous substances

        a) Promoting products or services that involve a significant risk of death or injury to any persons, or damage to business or other entities or property

F. Defamatory or Abusive Language

    i) Using ComCity’s Services as a means to transmit or post defamatory, harassing, abusive, or threatening language

G. Forging of Headers

    i) Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of a message, web page, or Internet content.

H. Illegal or Unauthorized Access to Other Computers or Networks

    i) Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking")

    ii) Engaging in any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity)

I. Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities

    i) Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or denial of service attacks

    ii) Engaging in activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment

J. Export Control Violations

    i) Selling, distributing, or advertising products, including exporting encryption software over the Internet or otherwise that are banned or controlled by US export regulartions to points outside Canada or the United States

K. Illegal Activities

    i) Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software

L. Gambling

    i) Engaging in or promoting gambling

M. Promoting Intoxicants

    i) Displaying or promoting any type(s) of intoxicant, alcoholic beverage, cigarettes or illegal substance

N. Instructing others in Prohibited Activities

    i) Providing instructions with respect to any activities listed in A through N above

O. Other Activities

    i) Engaging in any other activity, whether lawful or unlawful, that ComCity in its sole discretion determines to be harmful to customers, operations, reputation, goodwill, or customer relations.


If you violate one or more of these acceptable use policies, we reserve the right to terminate service immediately and without prior notice. 

If you believe one of our customers have violated this policy, you are invited to report the violation by fax, (Toll  Free) Fax:  866-660-5431.  Please provide us URLS or printed examples of any supporting documentation that you have.  We will look into the matter and take appropriate action.

Policy Effective Date: 6/10/2014